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Terms & Conditions

Last updated: July 3, 2026

These Terms & Conditions ("Terms") govern your access to and use of One Privacy, a cookie consent management platform operated by VKS Software Technologies Pvt Ltd ("we", "us", "our"). By creating an account or using the Service, you agree to these Terms.

1. The Service

One Privacy lets you scan your website for cookies, maintain a categorised cookie inventory, display customisable consent banners from templates such as GDPR opt-in, CCPA opt-out, standard notice, and acknowledge-only, apply geo targeting and Global Privacy Control (GPC) rules, serve banners in your visitors' languages, test configurations in a staging environment before going live, and keep a searchable record of every visitor's consent. We provide the tools; you decide how to configure and use them.

2. Accounts and eligibility

You must provide accurate registration details and keep your credentials secure. You are responsible for all activity under your account. The Service is intended for use by businesses and individuals who can form a binding contract.

3. Plans, billing, and trials

Plans are per domain, billed monthly or annually as shown on our pricing page. Fees are charged in advance and, except where required by law, are non-refundable. You can cancel at any time, and cancellation takes effect at the end of the current billing period.

Each plan includes usage limits, such as monthly page views, scans per month, and pages per scan, as listed on the pricing page. If you exceed the limits of your plan, we may ask you to upgrade or limit the affected features. Free plans and trials may have additional restrictions, and we may change plan features or pricing with reasonable notice.

4. Acceptable use

You agree not to:

  • Use the Service to break the law or infringe anyone's rights.
  • Run cookie scans against domains you do not own or are not authorised to manage.
  • Interfere with, overload, or attempt to gain unauthorised access to the Service or its infrastructure.
  • Resell or expose the Service to third parties except as expressly permitted.
  • Misrepresent consent data, tamper with consent records, or use the Service to deceive your website visitors.

5. Your compliance responsibilities

One Privacy is a tool that helps you manage cookie consent. It is not legal advice. You are responsible for determining which privacy laws apply to you, for configuring your banners, categories, geo rules, and integrations (such as Google Consent Mode v2) correctly, and for meeting your own obligations under laws such as the GDPR, DPDP, CCPA, and LGPD. We do not guarantee that any particular configuration makes your website compliant.

For your website visitors' data, you are the controller and we act as your processor, as described in our Privacy Policy. You are responsible for telling your visitors about the cookies your site uses and for having a lawful basis to use them.

6. Intellectual property

The Service, including its software, design, and content, is owned by VKS Software Technologies Pvt Ltd and protected by intellectual property laws. We grant you a limited, non-exclusive, non-transferable right to use the Service during your subscription. You retain ownership of the data and content you provide, including your consent records, and you grant us the rights needed to operate the Service for you.

Consent banners display a "Powered by One Privacy" attribution, which may be removed only on plans that include branding removal.

7. Service availability

We work to keep the Service available and reliable, but we provide it "as is" and do not guarantee that it will be uninterrupted or error-free. We may modify, suspend, or discontinue parts of the Service, and we will give reasonable notice of material changes where we can.

8. Limitation of liability

To the maximum extent permitted by law, we are not liable for indirect, incidental, or consequential damages, or for lost profits or data. Our total liability arising out of or relating to the Service is limited to the amount you paid us in the twelve months before the event giving rise to the claim.

9. Termination

You may stop using the Service at any time. We may suspend or terminate your access if you breach these Terms or if required to protect the Service or other users. On termination, your right to use the Service ends, and we may delete your data after a reasonable period unless the law requires otherwise. We recommend exporting your consent records before closing your account.

10. Governing law

These Terms are governed by the laws of India, and the courts located at our registered office have exclusive jurisdiction over any disputes, subject to any mandatory rights you have under local law.

11. Changes to these Terms

We may update these Terms from time to time. When we make material changes, we will update the date above and, where appropriate, notify you. Continued use of the Service after changes take effect means you accept the updated Terms.

12. Contact us

Questions about these Terms can be sent to VKS Software Technologies Pvt Ltd at hello@oneprivacy.io.